Shipping policy

All orders placed will be dispatched from our warehouse within 1-2 business days. Please note all shipping timeframes are calculated from the date of dispatch.

All dispatch times and shipping times are estimated in business days (Monday - Friday) as outlined here. Estimated delivery timeframes are based on Metro areas only. Shipping times exclude customs clearance delays and any other delays caused in circumstances that are outside our control.

We cannot make changes to your shipping addresses or redirect your parcel once your order has been confirmed.

Please note that it might not be possible for us to deliver each service to some locations, and we may not be able to offer equivalent delivery options to your location. If we are unable to deliver to your location, we will inform you, or alternatively arrange with you for cancellation of the order or delivery to an alternative delivery address.

Do you have any questions about the delivery? Feel free to contact support@brightsport.com. Our customer service will help you within 24 hours :)